Shipping Policy
Welcome to Contemporary And Modern Art (CAMA). We strive to provide you with a seamless and enjoyable shopping experience. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of artworks and products purchased from our website, www.contemporaryandmodernart.com.
Order Processing
Order Confirmation
Once you place an order on our website, you will receive an order confirmation email with the details of your purchase. Please review this information carefully and contact us immediately if there are any discrepancies.
Order Processing Time
We process orders Monday through Friday, excluding holidays. Orders are typically processed within 2-3 business days. Please note that custom orders or special requests may require additional processing time.
Shipping Methods and Delivery Times
Domestic Shipping
We offer various shipping options for domestic orders within the country. Delivery times and costs vary depending on the shipping method selected at checkout:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
International Shipping
We also offer international shipping to select countries. Delivery times and costs for international orders vary depending on the destination and shipping method chosen:
- Standard International Shipping: 10-15 business days
- Expedited International Shipping: 5-7 business days
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be discussed with you after you complete your purchase.
Packaging and Handling
We take great care in packaging your artworks to ensure they arrive safely and in perfect condition. Our packaging materials are designed to protect your purchase during transit. For larger or fragile items, we may use specialized packaging and handling services.
Shipping Restrictions
Restricted Items
Certain items may be subject to shipping restrictions due to their size, weight, or destination. If any restrictions apply to your order, we will notify you during the checkout process or via email.
P.O. Boxes and APO/FPO Addresses
We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online. Please allow 24-48 hours for the tracking information to be updated.
Delivery Issues
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.
Incorrect Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping costs to resend the package.
Customs and Import Duties
International Orders
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Customs Clearance
International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. We are not responsible for delays caused by customs clearance.
Returns and Exchanges
Please refer to our Return Policy for information on returning or exchanging items.
Contact Information
Please refer to our Return Policy for information on returning or exchanging items.
- Phone: (123) 456-7890
- Email: [email protected]
- Address: 123 Art Lane, Art City, AC 12345
Thank you for choosing Contemporary And Modern Art (CAMA). We appreciate your business and are committed to providing you with the highest level of service and satisfaction.
